Cancellation Policy
Effective date: 24 June 2026
1. Overview
This Cancellation Policy explains how to cancel paid subscriptions or recurring plans on ExamiAI and what happens after cancellation.
2. Cancelling a subscription
You may cancel future renewals at any time using one of these methods:
- In-app: Settings → Subscription / Billing (when available)
- Payment provider: Google Play Subscriptions, or the platform where you purchased
- Email: support@examiai.com with your registered account details
3. Effect of cancellation
- Cancellation stops future automatic renewals.
- You typically retain access to premium features until the end of the current billing period already paid for.
- After the period ends, your account reverts to free-tier access unless you resubscribe.
- Your learning data, bookmarks, and progress remain on your account unless you delete the account separately.
4. No refund for unused time
Cancelling a subscription does not automatically refund the current billing cycle unless covered by our Refund Policy or applicable law.
5. Free accounts
Free accounts do not require cancellation. You may stop using the Service or delete your account at any time.
6. Account deletion vs cancellation
Deleting your account is different from cancelling a subscription. If you delete your account, personal data is handled per our Account Deletion Policy. Cancel any active subscription first to avoid future charges.
7. Contact
Need help cancelling? Email support@examiai.com